RETURN & REFUND POLICY

Each piece we create is carefully reworked or upcycled to give pre-loved clothing a new life. Because of the unique nature of our products, we do not accept returns or exchanges.

Please review product descriptions, photos, sizing, and details carefully before placing your order. Since many of our pieces are one of a kind, slight variations and signs of previous wear may be part of their unique character.

If your order arrives damaged or you receive the wrong item, please contact us so we can review the issue.

Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been shipped.

Once an order has been shipped, it cannot be cancelled.

Refunds

If your order has not been shipped and your cancellation is approved, you will receive a refund to your original payment method within 7 business days.

Please note that additional processing time may be required by your bank or payment provider before the funds appear in your account.

If you have not received your approved refund after 10 business days, please contact us for assistance.

Contact Us

For cancellation requests, damaged items, incorrect orders, or refund enquiries, please contact us at:

Email: contact@raraspero.com

We appreciate your support for sustainable fashion and for giving reworked clothing a new life.

Thank you for being part of the movement.